About this role

▸about Kraken — company background

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

🏡 Where you'll fit in

Kraken is seeking an exceptional Strategic Account Manager to own and develop one of our largest Flexibility customer relationships across the UK, Europe and North America.

The role is responsible for building trusted stakeholder relationships, coordinating priorities across Kraken teams and helping customers realise value from Kraken’s portfolio of Flexibility products and services across multiple markets.

Working with one of Kraken’s most important and demanding Flexibility customers, you’ll need strong stakeholder management, prioritisation and communication skills.

We’re looking for someone who is highly organised, proactive and comfortable operating in ambiguity. A hands-on self-starter who can build trust with senior stakeholders, create clarity from complexity and drive progress in a fast-moving environment will thrive in this role.

Experience of flexibility markets is highly advantageous. However, we also welcome exceptional candidates who can demonstrate strong stakeholder management, commercial awareness and an ability to drive outcomes in complex environments.

🚀 What you’ll own

• Own the strategic Flexibility relationship with one of Kraken's largest customers across Residential Flex, GenFlex and emerging Flex propositions (i.e. Flex as a Service).

• Act as the primary point of coordination between the customer and Kraken for Flexibility.

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