HR Operations Manager

About the Opportunity

The Global HR Operations team plays a critical role in delivering an exceptional employee experience across the entire employee lifecycle. We are responsible for providing efficient, compliant, and people-centric HR services while continuously improving the way we work. As an HR Operations Manager for the Hong Kong market, you will lead day-to-day HR operations and ensure seamless delivery of HR services across onboarding, employee lifecycle management, benefits, payroll coordination, immigration, and offboarding.

Beyond operational excellence, you will identify opportunities to improve processes, leverage technology, and simplify workflows to enhance both employee experience and operational effectiveness. This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, exercises sound judgement, and is motivated to continuously learn, improve, and drive meaningful change.

What You’ll Be Doing

• Lead and oversee end-to-end HR operations across the employee lifecycle for Hong Kong, ensuring services are delivered accurately, compliantly, and with a strong focus on employee experience.

• Oversee onboarding processes to deliver a positive and welcoming employee experience, including first-day preparation and orientation programmes.

• Manage day-to-day HR operational activities, including employee lifecycle changes, offboarding, benefits administration, payroll coordination, immigration (IANG, Employment Visa, business visa), employment documentation, audit and statutory submissions.