About this role

▸about Bitpanda — company background

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission

As a NetSuite Administrator, you will work at the intersection of technology and business, enabling Bitpanda to optimize and scale critical business processes. Your primary focus will be on driving enhancements and supporting solutions centered around NetSuite and its ecosystem.

Through collaboration with cross-functional teams, you will play a pivotal role in enhancing Financial key workflows. By leveraging your expertise, you will contribute to delivering innovative, efficient, and sustainable solutions that align with Bitpanda's growth objectives.

What you’ll do

ERP & Business Process Expertise: Act as an internal consultant for key stakeholders, advising on and implementing solutions within NetSuite to optimize business processes and automations across the full suite

Configuration, Testing & Deployment: Configure, test, maintain, and deploy NetSuite and other Business Applications customizations, workflows, and scripts in alignment with Bitpanda’s SDLC standards.

Support & Training: Provide ongoing support to end users, troubleshooting issues and ensuring smooth operation of NetSuite and its ecosystem of applications.

Documentation: Create and maintain detailed documentation of processes, configurations, and integrations to ensure alignment and clarity across stakeholders and compliance with Bitpanda’s Change Management best practices.

Cross-Team Collaboration: Work closely with Finance, Sales, Engineering, and other teams to understand and address business challenges, aligning technology solutions with business goals while helping to shape the culture, processes, and impact of the Enterprise Applications team.